Return/reflection period

What should I do if I want to return an order?

Maybe you don't like the product, there was a mistake, or there is simply another reason.

Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs are approximately €6.95 per package, consult your carrier's website for the exact rates.

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at . We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is more damaged than is necessary to try the product, Wol uit het Zuiden can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.

Return address

Wol uit het Zuiden

Attn Antoñita Vazquez Muñoz

Emmasingel 31 - 183

5611AZ Eindhoven

The Netherlands